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CLAIM

1. WITHDRAWAL and REFUND

Any purchase is definitive!
• We trade or refund only if the product received is broken, damaged, expired ...
• No refund is made if you change your mind about the purchase or other!

WE REFUND YOU BY:

  • AUTOMATICALLY ON THE CARD THAT HAS BEEN USED FOR PAYMENT

2. COMPLAINT

All complaints, requests for exchange or refund must be made by mail directly via our site in section "CONTACT" OR Sent your email to CONTACT@BLACKBEAUTYESSENTIALS.COM with motivated complaint and detailed picture of the problem as well as indicated the number of your order, within seven days of delivery.

ANY PROTEST WITHOUT PHOTOGRAPHY WILL NOT BE TAKEN INTO ACCOUNT!


ATTENTION: This right does not apply to the products Already used, therefore non-resalable, to products immediately reproducible unsealed and customized products on request.